fb991 Official Privacy Policy

Fb991 Privacy Policy – How Your Data Is Stored and Protected

Fb991 takes your personal data very seriously. Everything you need to know — what information we collect, why we collect it, how we use it, and how we keep it safe — is explained clearly on this page.

Written Entirely in Bengali 256-bit SSL Secured Your Data Is Never Sold to Third Parties Last Updated 2026
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Sale of Data to Third Parties
2026
Last Updated
In Bengali
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Version: v3.2  |  Updated: January 2026

0Introduction

By accessing or registering on fb991, you agree to this Privacy Policy. This is a legal document – but we've done our best to write it in plain, straightforward language so you can understand it fully without any legal background.

fb991 believes that your personal data belongs to you. We use it only to deliver platform services — nothing else. This policy openly explains what data we collect, why we collect it, and how long we keep it.

In summary: fb991 never sells your data, shares it with third-party advertisers, or discloses it to outside parties without your consent.

1What Data Is Collected

Fb991 collects certain information from you — but only what is strictly necessary to provide its services. The types of data collected are outlined by category below.

Data Type Example Why It Is Collected
Identity Information Name, date of birth, NID Age Verification & KYC
Contact Information Mobile, Email Account Communications
Financial Information bKash/Nagad Number Deposits & Withdrawals
Device Information IP, OS, Browser Security & Fraud Prevention
Usage Data Betting History, Login Service Improvement & Responsible Gaming

When you use the fb991 app or website, certain technical information is also collected automatically — such as your browser type, screen size, and how long you spend on each page. This data does not directly identify you; it is used solely to improve your experience on the platform.

Important: fb991 never stores your password, full bank card number, or mobile banking PIN. This information goes directly to the payment gateway.

2How Your Information Is Used

Fb991 uses the data it collects solely for the specific purposes it was collected for. It is never used for unrelated purposes.

  • Account Management: To create your profile, verify logins, and maintain account security.
  • Payment Processing: To process deposits, handle withdrawals, and maintain transaction records.
  • KYC & Age Verification: To verify that users are 18+ and to meet legal compliance requirements.
  • Fraud Prevention: To detect unusual activity and keep your account secure.
  • Responsible Gaming: To analyze betting patterns, identify risky behavior, and provide timely assistance.
  • Support Services: To resolve your complaints or concerns.
  • Platform Improvement: To understand which features are used most and where issues occur, so we can improve the app and website.
  • Relevant Communications: To send bonus offers, system updates, or important notifications — you can opt out of these at any time.

Fb991 never sells your data to advertisers or marketing companies. To stop receiving promotional emails, click "Unsubscribe" at the bottom of any email or contact our support team.

3Data Sharing Policy

Fb991 does not share your information with third parties – however, in certain specific situations, limited sharing may be necessary. Those situations are clearly outlined below.

  • Payment Processors: Only the financial information necessary to process transactions with bKash, Nagad, Rocket, or your bank is shared.
  • Legal Obligations: We may be required to disclose information upon receiving a lawful order from a court or government authority.
  • Licensing Authority: Data may be disclosed to regulatory authorities when required for audits.
  • Technology Service Providers: Server, cloud, or security technology partners may process certain data, but they are bound by fb991's confidentiality agreements.

Our Commitment: fb991 does not sell or share your information with any ad networks, data brokers, or marketing agencies. This is a core principle of how we operate.

If any part of fb991 is acquired by or merged with another company, the new owner will be required to honor this Privacy Policy and notify users in advance.

4Cookies & Tracking

Fb991 uses cookies on its website and app. Cookies are small files stored in your browser that remember your session so you don't have to log in every time, and help improve your experience on the platform.

  • Essential Cookies: To maintain login sessions and platform security. Disabling these may cause fb991 to not function properly.
  • Functional Cookies: To remember your language preferences and layout settings.
  • Analytics Cookies: To generate statistics on page views and where users spend the most time. This data is not personally identifiable.

You can manage cookies through your browser settings — however, disabling essential cookies may prevent login and payment functions from working properly. fb991 does not use any third-party tracking or retargeting cookies.

On the Mobile App: fb991 does not use advertising IDs. The app only collects functional and security-related data.

5Data Security Measures

Fb991 uses industry-leading technology and processes to protect your data. Security is ensured not only through technical measures, but also through organizational practices.

  • 256-bit SSL Encryption: All data transfers are encrypted to industry standards. No third party can access or read this data.
  • Two-Factor Authentication (2FA): OTP verification is mandatory for login and large transactions.
  • Security Audits: Regular security audits are conducted by external specialists.
  • Access Controls: fb991 staff can only access the information required to perform their specific role.
  • Data Centre Security: Data is stored on servers secured both physically and digitally.
  • Incident Response Plan: In the event of a security incident, affected users will be notified within 72 hours.

Keep in mind, though – no system on the internet is 100% secure. That's why you should use a strong password on your end and never share your login details with anyone. If you notice any suspicious activity, contact fb991 Support immediately.

6Your Data Rights

You have a number of rights over your personal data on fb991, detailed below. To exercise any of these rights, please contact the support team.

Right to Access Your Data

You can request to view the information fb991 holds about you. This is typically provided within 30 days.

Right to Rectification

If any of your information is incorrect, you can request a correction. Some details can also be updated directly from the profile section in the app.

Right to Erasure

When closing your account, you may request that your data be deleted – however, certain information must be retained for a specified period due to legal obligations.

Right to Restriction of Processing

Under certain circumstances, you may request that the processing of your data be restricted.

Right to Data Portability

You can request a copy of the data held about you in a machine-readable format.

Right to Opt Out of Marketing Communications

You can opt out of promotional emails or SMS at any time. This will not affect system notifications.

To exercise any of these rights, contact fb991 via live chat support or support@fb991.comvia email. fb991 typically responds within 30 days.

7Data Retention Period

Fb991 retains your data only for as long as necessary — no longer. As a general rule, data is kept while your account is active and for a defined period after it is closed.

  • Account Information: Even after account closure, data may be retained for up to 5 years – due to legal obligations.
  • Transaction Records: Financial records are typically retained for up to 7 years, as required by banking regulations.
  • KYC Documents: Copies of verified identity documents are retained for up to 5 years.
  • Betting History: Your betting records are retained for up to 3 years.
  • Support Conversations: Support chat records are retained for up to 2 years.
  • Analytics Data: Anonymized usage statistics may be retained for up to 3 years.

After the applicable retention period, data is securely deleted or anonymized so that it can no longer be linked to any individual.

8Policy Changes & Contact

Fb991 may update this Privacy Policy as needed. If any significant changes are made, registered users will be notified by email or in-app notification – at least 7 days before the changes take effect.

The date of the latest update is shown at the top of this page. Continued use of fb991 after any changes are made will be considered acceptance of the updated policy.

Contact Us: For any questions or concerns about this Privacy Policy, reach us via live chat or support@fb991.com. We're always ready to help.

Why Is Your Data Safe with fb991?

Fb991's Core Privacy Commitments & Safeguards

Industry-Standard Encryption

Every transaction and piece of personal data is protected with 256-bit SSL — the same standard used by banks and government institutions.

Your Data Is Never Sold

Fb991 never sells your personal data to advertisers or data brokers. Your information is used solely to serve you.

You're in Control of Your Data

You can request to view, correct, or delete your data at any time. fb991 typically responds within 30 days.

Biometric Security

Logging in to the fb991 app with a fingerprint or Face ID reduces the risk of password theft. This biometric data stays on your device and is never sent to fb991's servers.

Staff Access Controls

Even within fb991, not all staff can access your data. Employees are only granted access to the information they need to do their jobs.

Rapid Incident Response

In the event of a security incident, fb991 will notify affected users within 72 hours and take appropriate remedial action.

Frequently Asked Questions

Straight answers to some of the most frequently asked questions about fb991

Signing up at fb991 is quick and simple, taking just a few minutes to complete. To register, you'll need to provide a mobile number (or email address), a password, and an OTP verification. That's all it takes to create your account and start exploring the platform. However, to make deposits or withdrawals, you'll later need to provide your name, date of birth, and mobile banking number. For larger withdrawal amounts, you may be required to complete KYC by submitting a photo of your National ID. You don't need a credit card number or bank account details to register at fb991 – your mobile banking number is all that's required. All information is transmitted directly to fb991's secure servers in encrypted form.

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A Safe & Trusted Platform

Bet on fb991 with confidence, knowing your data is safe

Fb991 is fully committed to your privacy. Transparent policies, secure payments, and support in Bengali — we're with you every step of the way. Register today.

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