Fb991 believes betting is entertainment — not a livelihood. This page covers our responsible gaming philosophy, the protection tools available to you, and how to spot the warning signs.
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Most people who come to fb991 are simply looking to make cricket a little more exciting. When you have a bet riding on Bangladesh in a match against Pakistan, every single delivery becomes that much more intense — that's responsible betting at its best. But sometimes people cross that line. They chase losses with bigger bets, go beyond their budget, or find themselves restless and preoccupied with betting. When that happens, betting stops being fun and starts becoming a problem.
fb991's Responsible Gaming policy is built around one core idea – betting should always stay in control, stay enjoyable, and never have a negative impact on your life. To support that, we've developed a set of tools you can use entirely on your own terms, no explanation required.
Every decision at fb991 puts the long-term wellbeing of our users above short-term gains. We want every user to enjoy the platform safely for years to come – which is why this page is worth reading carefully.
Remember: Betting is a form of entertainment — not a source of income. Always bet only with money you can afford to lose without it affecting your daily life.
Problem betting rarely appears overnight – it develops gradually. If you notice any of the signs below in yourself or someone close to you, it's worth paying attention. This list is a simple way to check in with yourself.
If you identify with two or more of the signs above, please reach out to fb991's support team or activate the protection tools on your account. This isn't a sign of weakness – it's a courageous step toward taking care of yourself.
Check In With Yourself: Below is a simple checklist. Answer each question honestly – this is just for you.
Fb991 puts several powerful tools directly in your hands, available to activate at any time. You don't need to provide a reason, and the support team will never ask questions.
Set your own maximum deposit amount — daily, weekly, or monthly.
Set a limit on how long you spend on the platform. The app will notify you when your time is up.
Temporarily suspend your account for anywhere between 24 hours and 6 weeks.
Request to suspend your account for 6 months, 1 year, or permanently.
The app will remind you at regular intervals how long you've been playing and how much you've spent.
How to Get Started: Log in to the fb991 app → go to Profile → find the "Responsible Gaming" section. All the tools are available there. You can also reach out via the support chat for assistance.
The deposit limit is fb991's most effective protection tool. Once enabled, you won't be able to deposit more than your set amount within the specified time period – no matter how many times you try.
Lowering your limit takes effect immediately. However, increasing a limit only takes effect after 24 to 72 hours – this delay is intentional, to prevent decisions made in the heat of the moment.
Tip: Set your betting budget at no more than 2–3% of your monthly income — a small portion of what remains after covering rent, food, and family expenses. Never go beyond that.
Self-exclusion is a feature that allows you to request that your fb991 account be completely suspended for a set period of time. During this period, you will not be able to log in, make deposits, or receive any promotional offers.
If you have funds in your wallet during a self-exclusion period, withdrawals will only be available after the exclusion period ends. To activate self-exclusion, contact fb991 via Live Chat support or do it yourself through the "Responsible Gaming" section in the app.
Remember: Once your self-exclusion is active, fb991 will not send you any promotional emails or notifications. If you receive any, please contact support immediately.
Fb991 strictly prohibits anyone under 18 from betting. Date of birth is verified at registration, and fb991 may request a national ID card as proof of age at any time.
If there are children or teenagers in your home and you think they could access fb991 from your phone or computer, take action now:
If you suspect someone underage is using fb991, report it immediately to support@fb991.com. fb991 takes strict action on such matters.
If betting becomes a problem, you don't have to face it alone. fb991's support team is fully prepared to talk it through with you — without any judgment. If you feel that your betting, or someone close to you, is getting out of control, follow the steps below.
Tell the live chat team in Bengali how you're feeling. The support team will help you activate the right protection tools and guide you through the next steps.
Setting a deposit limit or activating self-exclusion ensures your decision is enforced at the platform level.
It may feel difficult to tell a friend or family member, but having the right support system is the single most important factor in overcoming a problem.
Problem gambling is a mental health issue, and professional counselling is highly effective in addressing it.
fb991 Support: Live Chat – 24/7 | Email: support@fb991.com | Average response time: 3 minutes.
We know this isn't an easy step to take. But the moment you reach out to fb991, things start getting better.
Learn about the responsible gaming measures fb991 has in place
Set your own daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately; raising one takes 24 hours — a safeguard against impulsive decisions.
Track how long you spend on fb991 and set a maximum time limit. The app will remind you when you've reached it.
Option to close your account for 6 months, 1 year, or permanently. No promotional communications will be sent during this period.
Age verification is mandatory at registration and for large transactions. No one under 18 is permitted to use fb991.
Check anytime in the app to see how much you've deposited, how much you've won, and your net result over the past 7, 30, or 90 days.
Fb991's support team is always available to help with any questions or concerns about Responsible Gaming.
Responsible gaming tools can be activated in just a few steps on the fb991 app or website. Here's a step-by-step guide.
Log in to the website or app using your username and password.
Click your name or profile icon in the top-right corner to access the profile section.
You'll find the "Responsible Gaming" section in your profile.
Set whichever tool you need – deposit limits, session timers, a break, or self-exclusion.
Once you save the setting, you'll receive a confirmation SMS or email. Any reduction in limits takes effect immediately.
Stick to these habits and betting will always stay enjoyable.
Frequently Asked Questions About Responsible Gaming
Protection tools, Bangla support, and transparent policies — fb991 is always here for you. Play responsibly and keep betting where it belongs: entertainment.